Welcome to Veroma Modellbau!

Terms and Conditions

The following Terms and Conditions apply to the order and delivery of goods, which are beeing ordered by the customer
through the Online Shop of VEROMA MODELLBAU GmbH. Our offers are non-binding. We do reserve the right
for product changes in colordesign and technical improvements

Formation of contract
All offers of VEROMA MODELLING GmbH are non-binding.The contract between the customer and VEROMA MODELLING
GmbH comes only through an order initiated by the customer and its acceptance by VEROMA MODELLING GmbH.
The order is made online by filling out the order form of VEROMA MODELLBAU GmbH which is provided in the shop.
VEROMA MODELLBAU GmbH accepts the order by sending a confirmation email to the customer.

Rates & Delivery
Prices are subject to change and are valid from the warehouse of VEROMA MODELLBAU GmbH or any of its suppliers plus
the transport and packaging costs. Packaging costs are charged at cost price, transportation costs by weight.
Shipping form: by parcel service. The minimum order value of goods is € 15.00. Orders under € 15,
- we will the order value to € 15,.

Shipping costs:
see under information shipping costs

Delivery
Please ensure that the product can actually be delivered to you. If you cannot be reached personally at your home, you
can specify the delivery address and the address of a neighbor or your workplace.

Transport Insurance & transportation damage
All shipments are insured without further payment by the customer against breakage. Should the delivered show goods transport damages, please confirm this immediately an informal letter by the deliverer. Please call us within 48 hours or send us an email. We will get in touch with you immedately. Until then, please do not return of the merchandise. Non prepaid shipmentsaddressed  will not be accepted by us. In case of justified complaints, we will refund the postage costs incurred. Total sum insured is  500 € unless otherwise specified.

Payment Options
we do have the following options for payment available.

Germany:

A) PRE Payment: Transfer of theMoney in advance including shipping costs (please wait for our order confirmation via E-Mail) stating your name to:Adress and Account Number will be send to you. (possible bank fees are at your expense)

B) Paypal: Please use your PayPal account for the money transfer.

C) Credit Card: This option can be used via PayPal

D) Cash on Delivery: You order the goods and you pay at the time you get it delivered (+3,60 Euro incl.Tax)


Other countrys - World
:

A) PRE Payment: Transfer of theMoney in advance including shipping costs (please wait for our order confirmation via E-Mail) stating your name to: Adress and Account Number will be send to you. (possible bank fees are at your expense)

B) Paypal:  Please use your PayPal account for transfer

C) Credit Card: This option can be used via PayPal

D) Cash on Delivery: Right now this option is not possible from outside Germany.

Regulations concerning sales, delivery, warranty and guarantee are within the limits of statutory regulations

Complaints
We give great care with packing of your parcel. Nevertheless it can happen that were damaged through the transport. If this is the case please let us know immediately - latest one day after receipt of the delivery in writing. If the damage is visible from outside, you also need to inform the carrier so we can register for compensation. If you find defects caused by production - please let us know immerdiately in writing. Damaged goods must be send back free of charge for us after prior arrangement with VEROMA MODELLBAU. If the complaint is justified, the shipment costs oc course will be credited.

withdrawal
You can cancel your contract / order within 14 days after receiving the goods. The withdrawal can be without any reason by text form (eg letter, e-mail) or through sending back the goods on our risk. To keep the deadline of 14 days you only need to send a E-Mail to service@veroma modellbau.eu. Please frank the parcel sufficiently - we will send back the shipping costs then.

Please send The cancellation to:

Veroma Modellbau GmbH
Von Cancrin Str.7
63877 Sailauf (Gewerbepark Weyberhöfe )

Withdrawl Consequences:

In the case of an effective withdrawal, the mutually received benefits and any benefits (eg interest) are to be given back.

If you cannot you give us back the received uses (eg. advantages), or if the products are given back in a lesser condition as before you have to give us Indemnification according to value.  For the deterioation of the thing you have to give us compensation as far as the Indemnification according to value is based on a use of the thing which goes beyond the test of the characteristics and functioning. The term "examination of the characteristics and operation" means the testing and evaluation of the current item, as it is about in the store  and customary. Transportable items are to be returned at our [costs and risk. Not parcel things are picked up.] Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation for us upon receipt.

Transportable items are to be returned at our risk. You have to bear the costs of return if the delivered goods ordered and if the price of the item to be returned of not exceeding 40 euros Otherwise, the return is free of charge. Goods, here it is not possible to transport  by parcel are beeing picked up by us. Obligation to fullfillment of payment are to be carried out within 30 days. The time limit begins for you when you send your cancellation or the goods, for us upon receipt.

End of withdrawal

Protection of data
all relevant data for the ordering process are beeing stored electronical. Your personal data are beeing treated confidential and are not given out to 3rd parties.
You can at any given time get information about your stored data with us. You also do have the right to change this data and at your wish they will be deleted.


Retention of title
we retain our right of ownership to the delivered goods until the receipt of all payments out of the business relation. If the customer is not adhering to our regulations, especially on delay of payment we do have the right to withdraw from the sale. With rescinding from our side, this is no cancellation from the contract.